Vetericyn Equine Liniment

Can you use Vetericyn® Liniment after the expiration date, if so, how long after?
We recommend using Vetericyn® Liniment before the product’s expiration date on the bottom of the bottle.  There are no known safety concerns if the product is used after the expiration date.

What is meant when you say that Vetericyn® Liniment “tests free”?
This means that Vetericyn® Liniment contains no ingredients that would result in a positive blood or urine analytical test for non-permitted substances in race or show animals (if ingested or licked). Since there are no banned substances and no steroids or antibiotics, Vetericyn® Hoof Care tests free for competitive animals.

Is Vetericyn® Liniment still good if it freezes? How would you know a bottle of Vetericyn® Liniment was frozen?
Vetericyn® Liniment may show signs of ingredient separation if frozen.  There are no known safety concerns if using the product if it has been frozen

Can Vetericyn® Liniment be used with another product, medicine, or therapeutic products?
Vetericyn® Liniment is to be used per label indications. Vetericyn® Liniment has no known contraindications and no known negative drug interactions.  We do not recommend applying other topical treatments in conjunction with Vetericyn® Liniment.  

Can Vetericyn® Liniment be used with a wrap?
Vetericyn® Liniment was formulated to be used with a wrap if desired.  When using wraps with topical treatments, it is important to evaluate the area for any irritation.  Although unlikely, discontinue use if irritation occurs.   

What makes Vetericyn® Liniment unique from other equine liniments?
Vetericyn® Liniment was developed with a micro-encapsulated blend of menthol that melts on contact when applied.  This unique property allows the product to be applied like lotion but penetrates the skin like a non-viscous liquid.  The proprietary blend of botanicals and menthol is proven to soothe, and refresh worked muscles.  In addition, the formulation is enhanced with skin conditioners that are beneficial when using the product regularly.  It is fast-acting, stimulates, and relieves tired muscles and joints.  

Can you use Vetericyn® Liniment for other areas on the animal?
Vetericyn® Liniment is intended for use on the equine muscles and is most effective in the lower extremities. 

Is there anything I can do to help speed up recovery time?
Application right after strenuous activity recommended for best results.  If recovery is prolonged or stalled, consult with your veterinarian. 

How do I know if Vetericyn® Liniment is working?
Vetericyn® Liniment will work instantly and the user should use caution with applying with bare hands as the warm/cold sensation will be noticed almost instantly anywhere the product has made contact with skin.  

How does Vetericyn® Liniment work?Vetericyn® Liniment contains a micro-encapsulated blend of menthol, botanicals, and skin conditioners to activate muscle and joint recovery as a counterirritant.  It melts on contact and works quickly to reduce swelling and pain of sore muscles and joints, helping to relieve stiffness and soreness caused by strenuous activity. 

Does Vetericyn Liniment give a cooling sensation or heat sensation?
The main active ingredient in Vetericyn Liniment is Menthol.  Menthol initially gives a sensation of cooling.  However, since it is a known counterirritant, it works by causing the skin to feel cool and then warm.  As blood flow improves to the area after application, the sensation of “heat” is felt.  This is especially true if the area is wrapped.  Our liniment should never be “cut” with any other additive.

Is Vetericyn® Liniment Safe to use on horses with sensitive skin?
Yes!  Vetericyn® Liniment has added skin conditioners that helps to improve skin and coat condition where applied.  It does not have any harsh chemicals and also uses natural ingredients to be safe for all horses.  It is not recommended to be applied over cuts, abrasions, or skin irritations that are already present.  

Do gloves need to be used when applying Vetericyn® Liniment?
Gloves are not needed when applying Vetericyn® Liniment and was formulated to be gentle enough for all skin types.  Because the product works instantly, the user may wish to apply with gloves if they are sensitive to menthol or dislike the hot/cold sensation designed for the product. 

Is Vetericyn Liniment® safe to use under wraps & bandages?
Vetericyn® Liniment can easily be used under wraps and bandages.  If you are not familiar with wrapping your horses’ legs, discuss proper technique with your veterinarian or experienced equestrian professional.  When wrapping legs, it is best practice to monitor the animal closely to make sure the wrap is not done too tightly or incorrectly as this can scurf the skin.  It is not recommended to use Vetericyn® Liniment in conjunction with any other products while wrapping.

Can Liniment be used on dogs?
Yes, you can use liniment on dogs. Please make sure it is used on intact skin and not on wounds or skin irritations. We also suggest trying a small amount first to see how the dog tolerates the warming/cooling sensation.   

Is Vetericyn® Liniment guaranteed to work?Vetericyn® products are backed by a 100% customer satisfaction guarantee.  If for any reason you are dissatisfied with a Vetericyn product you may return the product along with original receipt for a full refund or replacement product if you do not have the receipt. To initiate a refund or exchange, please follow these simple steps:

Step 1:  Contact Innovacyn customer service to submit your claim and request an RGA# (Returned Goods Authorization). Returned merchandise must be accompanied by an RGA#.  RGA’s are valid for 30 days. You can reach customer service via email or phone:

Step 2:  After your RGA# is approved, we will issue a return label via email or regular mail. Once you receive your pre-paid return label, package and ship your product along with a copy of your original receipt to Innovacyn.

*Note: with a valid receipt, you may opt to be reimbursed for purchase price OR choose a like replacement product. Without a valid receipt, you can choose a like replacement product.

We’ll take care of the rest.
Once we receive your package, we will issue your refund or ship you the replacement product of your choice.

Contact Customer Service to return or exchange your product–Call 866.318.3116