Innovacyn, Inc. Website Privacy and Terms of Use Policy
Terms of Use
This Terms of Use was last updated on July 17, 2018.
Thank you for visiting an Innovacyn, Inc. (“Innovacyn”), website located at www.innovacyn.com, www.puracynplus.com, www.vetericyn.com, www.vetericynvf.com or www.puracynpluspro.com (“Website” or “Websites”). These Innovacyn Terms of Use (“Terms of Use”), set forth the terms and conditions that apply to your use of our Websites. Please read the Terms of Use carefully before you start to use the Website.By using our Websites, you agree to comply with all of the Terms of Use set forth hereinand our Privacy Policy, located further below and incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.The right to use our Websites is personal to you and is not transferable to any other person or entity.
From time to time we may change these Terms of Use in our sole discretion. We will notify you of any material changes to our Terms of Use. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
1. Restrictions on Use of Our Websites
Our Websites may be accessible to you through a personal computer, or other access device using a communications connection (e.g., Internet service provider or modem and telephone line). As part of our Websites, you will be provided with services that may include, without limitation, data; information; editorial content; customer testimonials; and links to other websites and other computer services that we may decide to offer, subject to these Terms of Use.
We may, in our sole discretion, discontinue or alter any aspect of our Websites, including, but not limited to, (i) restricting the time of availability, (ii) restricting the availability and/or scope of our Websites for certain platforms (i.e., computer types and operating systems), (iii) restricting the amount of use permitted, and (iv) restricting or terminating any user´s right to use all or part of our Websites, at any time in our sole discretion and without prior notice or liability.
You are responsible for obtaining access to our Websites, and all charges (e.g., telephone, Internet service provider or airtime) associated with connecting to our Websites. You are also responsible for obtaining or providing all telephone access lines, telephone and computer equipment (including modem), or other access device, necessary to access our Websites.
Our Websites are owned and operated by Innovacyn and its affiliated companies, and contain material, including but not limited to code and software, that is derived in whole or in part from material supplied and owned by Innovacyn and/or its suppliers and licensors (“Material”). You may not modify, copy, reproduce, republish, upload, post, transmit, publicly display, prepare derivative works based (whether in whole or in part) on, or distribute in any way all or any part of our Websites or any Material from our Websites.
Our Websites are intended solely for users who are thirteen years of age or older and it is a violation of these Terms of Use for anyone under 13 years old to use our Websites. You represent and warrant that you are thirteen or older. No one under age 13 may provide any information to or on our Websites. We do not knowingly collect personal information from children under 13.
2. Rules for Use of Our Websites
(1) Conduct Required for Use of Our Websites
It is a condition of your use of our Websites that you do not: (i) restrict or inhibit any other user from using and enjoying our Websites; (ii) post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, indecent or otherwise objectionable information of any kind, including without limitation, any images or other material depicting nudity, images depicting persons with unclothed genitalia or persons wearing transparent clothing over genitalia; (iii) post or transmit anything containing harassing or offensive language, including sexual references, sexual nicknames, racial slurs, hate propaganda, hate mongering, swearing, rude or deliberately offensive comments, engage in disruptive activities online, including excessive use of scripts, sound waves, scrolling (repeating the same message over and over), or use of viruses, bots, worms, spyware, Trojan horses or any other computer code, file, or programs that are harmful or invasive or are intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment; (iv) post or transmit any information, software or other material that is fraudulent or tortious or that violates or infringes the rights of others, including material that violates privacy or publicity rights, or infringes copyright, trademark or other proprietary rights, without first obtaining permission from the owner or right holder; (v) post or transmit any information, software or other material that contains a virus or other harmful component; (vi) post or transmit content that encourages or provides instructional activities about illegal activities, in particular hacking, or cracking; (vii) post, transmit or in any way exploit any information, software or other material for commercial purposes or that contains advertising, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, investment opportunities or any other forms of solicitations; (viii) solicit other users to join, become members of, or contribute money to any online service or other organization, advocate or attempt to get users to join in legal or illegal schemes or plan or participate in scams; (ix) impersonate any person or entity or falsely state or otherwise misrepresent your professional or other affiliation with any person or entity; (x) resell, redistribute, broadcast or transfer the information or use the information derived from our Websites in a searchable, machine-readable database; (xi) use our Websites to collect personal information about users of our Websites in violation of our Privacy Policy; (xii) disguise a file to thwart our detection processes; (xiii) post or transmit anything constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law; (xiv) attempt to gain unauthorized access to other computer systems or networks connected to our Websites, (xv) remove any copyright, trademark or other proprietary rights notice from our Websites or materials originating from our Websites; or (xvi) frame or mirror any part of our Websites without our expressed prior written consent.
You agree that you will not use our Websites, including the information provided therein and all related equipment, networks and network devices (specifically including Internet access), for any unlawful purpose.
We, at our sole and absolute discretion, shall determine whether any information transmitted or received violates any provision in this Terms of Use. You may not use any Material in connection with any site or other use that contains or is associated with information or content prohibited by this section. Any conduct originating from your account will be attributed to you.
(2) Monitoring
We have no obligation to monitor the use of our Websites. You acknowledge and agree that we reserve the right to, and may from time to time, monitor any and all information uploaded to our Websites for operational or other purposes. During monitoring, information may be examined, recorded, copied, and used for authorized purposes in accordance with our Privacy Policy and applicable privacy laws and regulations. Use of our Websites constitutes consent to such monitoring. Furthermore, we reserve the right at all times to refuse to post, alter or remove any information or materials, in whole or in part, that in our sole and absolute discretion are objectionable or in violation of these Terms of Use, and any action we take should not be seen as an endorsement of any such information or materials. In addition, we reserve the right at all times to disclose any information posted on any portion of our Websites as necessary in order to operate our Websites, to protect Innovacyn, its parent, subsidiary companies, affiliates, suppliers, and their respective directors, officers, employees, and agents, and our Websites’ users, to satisfy any law, regulation or governmental request or to enforce these Terms of Use.
(3) Communications on Our Websites
Portions of our Websites may provide you and other users an opportunity to submit, post, display, transmit, or exchange information, ideas, opinions, photographs, videos, creative works, or other information, messages, transmissions, or material to us, our Websites, or others via uploading files, inputting data, submitting content, or engaging in any other form of communication (“Communication”), and the user providing each such Communication is solely responsible for the content thereof. This means that you, and not Innovacyn, are entirely responsible for all Communications that you upload, post, or otherwise transmit to or via our Websites. In using our Websites, you should not assume that such messages have been reviewed by us, that such Communications contain correct information, or that the persons posting such Communications have accurately identified themselves and/or their affiliation with any third-party. We neither endorse nor are responsible for any opinion, advice, information or statements made in the Communications by third-parties. You understand that by using our Websites, you may be exposed to Communications that are offensive, indecent, or objectionable. Under no circumstances will we be liable in any way for any Communication, including, but not limited to, liability for any errors or omissions in any Communication, for any loss or damage of any kind incurred as a result of the use of any Communication posted, or otherwise transmitted via our Websites. The opinions expressed in any Communications reflect solely the opinions of the individuals who submitted such opinions and may not reflect the opinions of Innovacyn.
(4) License
By engaging in Communication through our Websites, you are granting us a royalty-free, irrevocable, transferable, perpetual, non-exclusive, unrestricted, and without compensation, a worldwide license to (i) use, copy, sublicense (through multiple tiers), adapt, edit, modify, translate, reformat, distribute, transmit, publicly perform, display, reproduce or create derivative works from any such Communication in any form of media or technology now known or later developed or invented; (ii) sublicense to third-parties the unrestricted right to exercise any of the foregoing rights granted with respect to such Communication; and (iii) use your name, city and state in connection with the feedback, testimonial or comment that you voluntarily provided to us. No Communication shall be subject to any obligation of confidence on the part of Innovacyn. For each Communication, you represent and warrant that you have all rights necessary for you to grant the license granted in this section, and that such Communication, and your provision thereof to and through our Websites, complies with all applicable laws, rules and regulations. You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding each Communication that you may have under any applicable law under any legal theory.
(5) Personal Safety
When using our Websites, please be certain that anything you say does not compromise your personal safety. Do not provide your name, phone number, postal or e-mail address, password, or any other personally identifying information to people you do not know. Do not continue any conversation online that makes you feel uncomfortable. Please note that we have no control over and shall have no liability for any damages resulting from, the use (including without limitation republication) or misuse by any third-party of information voluntarily made public through any Communication or any other part of our Websites. If you choose to make any of your personal information publicly available on our Websites, you do so at your own risk.
3. Registering for Accounts on Our Websites
Certain of our Websites’ offerings will require registration. If you decide to use these services you will be required to register. With respect to any such registration, we may refuse to grant you, and you may not use, a user name (or email address) or screen name that is already being used by someone else; that may be construed as impersonating another person; that belongs to another person; that violates the intellectual property or other rights of any person; that is offensive; or that we reject for any other reason in our sole discretion.
When registering to use these Websites, you will be required to provide certain information about yourself. You agree to provide true, accurate and complete information about yourself, and agree to update this information when it changes. If you provide any information that is untrue or inaccurate, not current, or incomplete, or if we suspect that your information is untrue or inaccurate, not current, or incomplete, we may, in our sole discretion, suspend or terminate your membership and refuse current or future access to our Websites. Any personal information supplied hereunder will be subject to the terms of our Privacy Policy. We reserve the right to change the nature of this relationship at any time.
Should we provide to you a password, or should you select a password, that allows you to access certain parts of our Websites, you will be solely responsible for maintaining the confidentiality of the password and your account information and will be fully responsible for all activities that occur under your password or account. You agree that you will immediately notify us of any unauthorized use of your password or account, or any other breach of security, and that you will log off of our Websites at the end of each session to prevent fraud on your account by third-parties.
4. Intellectual Property Rights
Our Websites and their entire contents including but not limited to text, graphics, logos, images, audio files, video files, and software, is the property of Innovacyn, its suppliers, or its affiliates, and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Permission is granted to view and print materials from our Websites for the non-commercial purpose of viewing, reading, and retaining for reference. Any other copying, distribution, creation of derivative works, public display, public performance, download, storage or retransmission, or modification of information or materials on this site without the expressed prior written permission from Innovacyn is strictly prohibited.
5. Reporting Claims of Copyright Infringement
We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from this Website infringe your copyright, you may request removal of those materials (or access to them) from the Website by submitting written notification to our copyright agent designated below.
Innovacyn, Inc.
3546 N. Riverside Ave.
Rialto, CA 92377
info@innovacyn.com
(866) 318-3116
In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:
(a) A physical or electronic signature of a person authorized to act on behalf of (1) the owner of an exclusive right that is allegedly infringed or (2) the person defamed.
(b) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site. Similarly, for materials that are defamatory or infringe patent, trademark, or other proprietary rights of a third-party, please submit a list of such materials.
(c) Identification of the material that is claimed to be infringing, to be the subject of infringing activity, or that is claimed to be defamatory and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
(d) Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and if available, email address.
(e) A statement, claiming in good faith that use of the material in the manner complained of is not authorized by the copyright or other proprietary right owner, its agent, or the law.
(f) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed or on behalf of the person defamed.
If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.
If you believe that material you posted on the Website was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a “Counter-Notice”) by submitting written notification to our copyright agent designated above. Pursuant to the DMCA, the Counter-Notice must include substantially the following:
(a) Your physical or electronic signature.
(b) An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
(c) Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
(d) A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
(e) A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Website may be found) and that you will accept service from the person (or an agent of that person) who provided the Website with the complaint at issue.
The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice.
Please be aware that if you knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.
It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.
6. Trademarks
Innovacyn and its affiliates’ trademarks, including, but not limited to, Innovacyn™; Aquacyn®; Articyn®; Clean.Treat.Heal®; Duo-Care®; Foamcare®; Hydrocyn®; Puracyn®; Puracyn Plus®; Sanacyn™; Super7+®; Vericyn™; Vetericyn®; Vetericyn Foamcare®; Vetericyn Plus®, and all related logos, trade dress, and names, are the property of Innovacyn or its affiliates or licensors and may not be used without our prior written permission. Any other trademarks that appear on our Websites are the property of their respective owners.
7. Links to Third-Party Website
Our Websites may contain hyperlinks to third-party websites or services as a convenience to users of our Websites. We do not control third-party websites or services, are not responsible for the contents of any linked-to third-party websites or services, or any hyperlink at any third-party website or service and therefore do not accept any responsibility for them or for any loss or damage that may arise from your use of them. We do not endorse, recommend, or approve any third-party website or service hyperlinked from our Websites or services. We will have no liability to any entity for the content or use of the content available through such a hyperlink. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
8. No Warranties and Limitation on Liability
WE DO NOT MAKE ANY EXPRESSED OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO OUR WEBSITES, ANY PRODUCTS, INFORMATION OR SERVICE PROVIDED THROUGH OUR WEBSITES, OR ANY WEBSITES OR SERVICES LISTED THEREIN, AND WE WILL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. WE DO NOT WARRANT THAT OUR WEBSITES AND SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN OUR WEBSITES WILL BE CORRECTED. OUR WEBSITES AND SERVICES ARE PROVIDED ON AN “AS-IS, AS AVAILABLE” BASIS.
IN NO EVENT WILL INNOVACYN OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AND THE ASSIGNS OF SAME BE LIABLE FOR (1) ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE OUR WEBSITES, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON OUR WEBSITES, OR DOWNLOADED FROM OUR WEBSITES, EVEN IF INNOVACYN OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (2) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS OR OTHER INACCURACIES IN OUR WEBSITES, LISTINGS, OR INFORMATION DOWNLOADED THROUGH OUR WEBSITES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, AND THEREFORE THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
9. Indemnification
You agree to indemnify, defend and hold harmless Innovacyn and its members, managers, officers, employees, agents, and the assigns of same, from and against any and all loss, costs, expenses (including reasonable attorneys’ fees and expenses), claims, damages, and liabilities related to or associated with your use of our Websites and any violation of this Terms of Use by you, including, but not limited to your Communication.
10. Governing Law
This Terms of Use constitutes a contract made under and shall be governed by and construed in accordance with the laws of the State of California.
11. Forum
You hereby agree that any disputes arising under or in connection with this Agreement and/or our Websites shall be submitted for resolution to federal and state courts in Los Angeles County in the State of California, and you hereby waive any jurisdictional, venue, or inconvenient forum objections to such courts.
12. Contact Information
Questions or comments regarding our Websites should be sent by e-mail to info@innovacyn.com or by U.S. mail to Website Inquiry, c/o Innovacyn, Inc., 3546 N. Riverside Ave., Rialto, CA 92377.
Privacy Policy
Updated March 4, 2021
Thank you for visiting www.vetericyn.com or www.vetericynvf.com (“Website” or “Websites”). This Innovacyn, Inc. Privacy Policy (“Privacy Policy”), does not describe information collection practices on other third-party websites or services, including those linked to or from our Websites. This Privacy Policy is incorporated into, and is subject to, the Terms of Use.
- Information You Provide to Us and How We Use It
When you create an account on one of our Websites, you may provide us with personal information including your name, email, physical address and telephone number, (“Personal Information”).
(a) Internal Use. Personal Information is used to process orders and provide customer service. Innovacyn, Inc. may internally use your Personal Information to improve the Website’s content and layout, improve outreach and internal marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Website. In order to facilitate such use and the other uses described in this Section as well as Section 2, we may share your information with affiliates under Innovacyn, Inc.’s control.
(b) Communications with You. Innovacyn, Inc. uses Personal Information to communicate with you regarding orders, deliveries, registration and account information, contests or sweepstakes, Website updates and information, and Website customer service and service related announcements. Email subscriptions allow users to receive notifications of new animal trends, products, newsletters, and special offers.
You also may provide information to be published or displayed on public areas of the Website, or transmitted to other users of the Website or third-parties, such as testimonials, feedback or comments. These contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Website with whom you may choose to share your contributions. Therefore, we cannot and do not guarantee that your contributions will not be viewed by unauthorized persons.
(c) Credit Card and Payment Related Information. If you make a purchase on our Websites, you will need to provide your credit card information and related billing information, such as billing address and shipping address. This information is used to process your order. Our online store is hosted on WooCommerce. Your payment information, including your credit card data, is stored on WooCommerce databases.
- Information We Collect Through Automatic Data Collection Technologies and How We Use It
Our Websites collect and save information which may include the date and time of your visit, the originating IP address, and the pages and images requested. Our Websites may use cookies (small files that reside on your computer) to keep track of your visit and to deliver content specific to your interests. Our Websites may not recognize or respond to Do Not Track (“DNT”) headers from web browsers. We may use the information described above to operate, provide, maintain, or enhance our Websites, including analyzing user behavior and trends.
- Third-Party Use of Cookies and Other Tracking Technologies
We also work with third-party companies, in order to allow you to view our content on social media or share content from our Websites, and to learn about our Websites’ traffic and users. These third-parties may also use cookies and may collect and use information relating to your visit including, but not limited to, your IP address, how long visits last, your interactions with our Websites, and search related data that led you to our Websites, or other information about the origin of traffic to our Websites. These third-parties may not recognize or respond to DNT headers from web browsers. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third-parties’ collection and use of your information, including, tracking technologies or how they may be used. These third-parties may provide you with ways to choose not to have your information collected or used in this way. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Our Websites use Google’s analytics platform (“Google Analytics”), and other analytics platforms, in order to collect data about where traffic to our Websites originates, how long visits last, and other associated information. For more information about Google Analytics, please visit Google’s official Google Analytics webpage here.
You can opt-out of Google Analytics for Display Advertising and customize Google Display Networks ads here. Google also offers other opt-out options for Google Analytics here. Alternatively, you can opt-out of the collection of data by Google and certain other advertising service providers at the Network Advertising Initiative’s opt-out page, here.
- Disclosure and Transfer of Your Information
Innovacyn, Inc. strives to provide excellent service and product selection. We do not sell, rent, trade, license or otherwise disclose your personal or financial information to anyone other than to affiliates under Innovacyn, Inc.’s control, except in the following instances:
- As with most catalog and Internet retailers, Innovacyn, Inc. occasionally uses a third-party to perform specific functions on our behalf. We partner with third-parties (e.g., U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third-party. Personal Information such as your name; shipping address; email; and phone number are provided to such third-parties.
- Innovacyn, Inc. provides credit card information to financial services corporations for payment processing. When credit card information is submitted for authorization, we use state-of-the-art data encryption to protect your information. (See, Data Security.) Innovacyn, Inc. uses a third-party vendor, WooCommerce, to process your credit card information, as described in section 1 (c) above. Innovacyn, Inc. does not have access nor does it retain your full credit card information.
- We may disclose your Personal Information in response to requests from law enforcement officials conducting investigations; subpoenas; court orders; or when otherwise required by law. We also release Personal Information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, prevent illegal uses of our products and services, defend ourselves against third-party claims, or to protect ourselves or others (e.g., to reduce the risk of fraud or if someone attempts to use the Website for illegal misuse or attempts to commit fraud).
- We will not sell, trade or rent personal identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. In the event this occurs, your Personal Information may be disclosed to another company, subject to the Privacy Policy in effect. In the event this occurs, notice will be provided by posting to one or more of our Websites, or other form of communication.
- We may share non-personal information (e.g., the number of daily visitors to a particular web page, or the size of an order placed on a certain date), with third-parties such as advertising partners. This information does not directly identify you or any user personally.
- We may publicly disclose the name, city, and state of contest and sweepstakes winners.
- We may disclose use your name, city and state, which you voluntarily provided to us in connection with the feedback, testimonial or comments to be posted on our Websites.
- We may send marketing emails to the email address you provide. We use third-party email services for some of this communication.
5.Data Security
We use a variety of security measures, including encryption and authentication tools, to help protect your information.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Our website is associated with other third-parties that have their own privacy policies. Our website is hosted by GoDaddy and is designed and implemented using WordPress and WooCommerce. Our transactional emails are sent using SendGrid. Our marketing emails are sent using MailChimp. Our payment processing facility, including credit card transactions for orders, uses Authorize.net. Each of the aforementioned third-parties have their own strict privacy policies. Our site and all our affiliates’ sites are SSL protected.
According to WooCommerce, your credit card number and security code are never stored on our website. The payment gateway gives this sensitive information directly to the aforementioned payment processor. Payment gateway plugins are designed to ensure credit card data never enters or passes through the website’s database.
- Choices About How We Use and Disclose Your Information – Opt-Out
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Communications from Innovacyn, Inc. If you do not wish to have your Personal Information used by us to receive notifications of new animal trends, products, newsletters, and special offers, you can opt-out by clicking here. In order for us to communicate with you about orders that you choose to place on our Websites, you cannot opt out of receiving emails related to your orders or the transferring of your Personal Information needed to process your orders.
- Promotional Offers from Innovacyn, Inc. If you do not wish to have your Personal Information used by us to promote our own products or services, you can opt-out by clicking here. This opt-out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.
- Targeted Advertising. Our advertising partners may use cookies or web beacons on our site. Each of our partners have their own privacy policy, all of which are listed below for your reference. If you do not want us to use the information that we collect or the information that you provide to us to deliver advertisements in accordance with our advertisers’ target-audience preferences, you can opt-out by visiting their sites.
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- Google – privacy policy – ad settings
- Facebook – privacy policy – controlling ad settings
- Instagram – privacy policy – ad settings
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or may not function properly.
- Accessing and Controlling Your Information
You may send us an email at customerservice@innovacyn.com to update, delete or to receive a copy of any Personal Information that you have provided to us. We cannot delete your Personal Information without also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you wish to delete information that you voluntarily provided to us to be published or displayed on public areas of the Website, or transmitted to other users of the Website or third-parties, such as testimonials, feedback or comments, copies thereof may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.
You may also contact us to limit, restrict or object to the use of all or part of your Personal Information.
- Children Under the Age of 13
We do not knowingly collect or solicit Personal Information from children under 13. Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information.
- Contact Information and Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third-parties for their direct marketing purposes. To make such a request, please send an email to info@innovacyn.com or write us at: Website Inquiry, c/o Innovacyn, Inc., 3546 N. Riverside Ave., Rialto, CA 92377. Any other questions, comments or complaints regarding this Privacy Policy should be sent to the same e-mail or physical address described above.
- We May Update this Policy
This Privacy Policy may be amended from time to time. We will notify you of any material changes to our Privacy Policy via email. This email will be sent to the email address specified in your account. A notice on the Websites home page will also be displayed, as required by law. You are responsible for ensuring that we have an up-to-date active and deliverable email address on file. It is also your responsibility to check our Privacy Policy for any updates and changes. The revision date of the current Privacy Policy is identified at the top of the page.