We recommend using Vetericyn® Hoof Care before the product’s expiration date on the bottle. There are no known safety concerns if the product is used after the expiration date.

This means that Vetericyn® Hoof Care contains no ingredients that would result in a positive blood or urine analytical test for non-permitted substances in race or show animals (if ingested or licked). Since there are no banned substances and no steroids or antibiotics, Vetericyn® Hoof Care tests free for competitive animals.

Vetericyn® Hoof Care has gone through freeze/thaw testing and has shown to not affect the effectiveness of the product. If a bottle was frozen, you may notice leaking as a result of expansion of the formula. The bottle walls may collapse after thawing out or evidence of crystals may be noticeable within the solution if proper storage conditions are not followed.

Vetericyn® Hoof Care is to be used per label indications. Vetericyn® Hoof Care has no known contraindications and no known negative drug interactions.  We do not recommend applying other hoof products in conjunction with Vetericyn® Hoof Care.

The product is designed to be sprayed onto the hoof and the trigger sprayer is difficult to remove to minimize the chance of leaking. If a different applicator is desired, the transfer or decanting of Vetericyn® Hoof Care can be done but is not recommended.

Vetericyn® Hoof Care is unique from other hoof care products and utilizes an innovative technology specifically developed for common hoof ailments. The combination of the spray-on applicator and hyper-osmotic liquid is deep penetrating to purge and remove pathogens that cause hoof deterioration and breakdown, thus optimizing the hoof environment for faster healing.

Vetericyn® Hoof Care is only intended for use on the hoof and no other areas of the animal.

Once the first application is applied, it is important to minimize the moisture the hoof is exposed to. If possible, move your horse to an area free of ground water or wet environments.  Longer recovery time and additional applications may be necessary depending on the severity of the condition and environmental conditions

Vetericyn® Hoof Care was developed to include a bright blue marking dye to help visually see coverage on the hoof during application and also to know when a reapplication is needed. Check your horses’ hoof(s) daily and clean with hoof pick, looking for the Hoof Care blue dye.  If the stain has dissipated, reapply as necessary until condition no longer exists.

Vetericyn® Hoof Care sprays on and provides deep penetration into the affected areas of the hoof. The product helps purge and remove pathogens that cause hoof deterioration and breakdown.  The product was developed with hyperosmotic properties that helps to draw out hoof exudates faster than anything else on the market.  Changing the hoof environment is very important in the treatment process and the combination of product application and reducing the hoof’s exposure to moisture is key

Vetericyn® products are backed by a 100% customer satisfaction guarantee.  If for any reason you are dissatisfied with a Vetericyn product you may return the product along with original receipt for a full refund or replacement product if you do not have the receipt.

To initiate a refund or exchange, please follow these simple steps:

Step 1: Contact Innovacyn customer service to submit your claim and request an RGA# (Returned Goods Authorization). Returned merchandise must be accompanied by an RGA#.  RGA’s are valid for 30 days. You can reach customer service via email or phone:

Step 2: After your RGA# is approved, we will issue a return label via email or regular mail. Once you receive your pre-paid return label, package and ship your product along with a copy of your original receipt to Innovacyn.

*Note: with a valid receipt, you may opt to be reimbursed for purchase price OR choose a like replacement product. Without a valid receipt, you can choose a like replacement product.

We’ll take care of the rest. Once we receive your package, we will issue your refund or ship you the replacement product of your choice.

To return or exchange your product contact customer service at 866.318.3116